Terms & Conditions

Last updated: 2 July 2026

These terms govern access to and use of PropRefer’s website, dashboards, mobile application and referral services. By creating an account, you agree to use the platform lawfully and provide accurate information.

1. Platform role

PropRefer facilitates introductions between referral partners and our brokerage team. Property availability, pricing, developer terms and transaction timelines may change. A referral does not guarantee a completed transaction or commission.

2. Account responsibilities

You must safeguard your login credentials, promptly update your contact and bank details, and notify us of suspected unauthorised access. We may suspend accounts used for misleading, duplicate or non-consensual referrals.

3. Lead consent

You may submit a person’s details only after they have agreed to be contacted regarding the stated property requirement. You must not upload purchased lists, scraped information or unsolicited contacts.

4. Commission

A commission becomes payable only after the transaction is confirmed, brokerage is received and compliance checks are complete. The amount shown against a lead is authoritative once marked confirmed by an administrator. Applicable tax deduction at source may apply.

5. Acceptable use

You must not interfere with the service, attempt unauthorised access, impersonate others or use information from the platform for an unrelated purpose.

6. Changes and contact

We may update these terms for legal, security or operational reasons. Material changes will be communicated through the platform. Contact support for questions before continuing to use the service.